handyman dog with a hammer

A membership base of builders dedicated to supporting our supply deals enables Platinum Builders to negotiate preferential service from our suppliers from the get go.  However we’ve taken things a step further and added our own concierge style service representative, an in house Platinum staffer whose sole job is to handle the service requirements of our members.

When you’re busy running your business and a problem arises that requires after sales service the last thing we want is our member having to chase a supplier trying to fix a problem that shouldn’t exist in the first place.  Our service representative gives our members a single point of contact for resolving problems, less time wasted by the builder and leads to much quicker desired outcomes for our members.